History of the company
Batavier Software Support (BSS) began in 1994, with the aim of offering ICT solutions to medium/large SME businesses in the Netherlands; hardware, software and other IT office requisites. As the need for internet grew, so did the need for a dependable, good, network; having the right services and support became even more important for businesses. “Carefree ICT” became the BSS slogan.
In 2006 BSS was asked to supply a computer network for the ship MS Amadagio, a five-star river cruise ship owned by Amawaterways. Today we manage the ICT for a number of river cruise shipping lines, we are onboard a total of 42 ships. Cruising most of the central European rivers, we also provide support services for river cruise ships in France, Portugal, Spain and Italy. The MPS de Zonnebloem, a very familiar name to many in the Netherlands, is also one of BSS’ clients.
Most of our clients are well known four, five and six-star shipping lines. These days Internet is a primary necessity of life in these sectors. Most of the passengers are retired wealthy Americans or Australians who are taking their trip of a lifetime, and they want to be able to share this with the folks back home via social media. If the Internet is down for just one day people will start talking about damage claims. Everybody brings at least an iPhone, iPad or MacBook with them on board so that they can share all their experiences and photos. This means, based on an average of 80 cabins on board, that you need a substantial bandwidth. BSS has found a solution for this which keeps the costs for the shipping line manageable and transparent, enabling them to offer secure internet to both guests and crew members.
With a small, specialised and dedicated team of employees and partners we are able to offer you not just Managed Internet on demand, but also Passenger Management Systems, Infotainment on demand and In-and-Out Check Security Systems on board your river cruise ship.
With our head office in the Netherlands and our own support office in Budapest we are able to offer you real 24/7 support for all your ICT related problems. So that you can focus fully on making sure your passengers enjoy their stay on board your river cruise ship.